Flexible 48-Hour Policy

Cancellations made within 48 hours of the arrival date will be subject to a 100% penalty of the total reservation amount.

Non Refundable Policy

Cancellations will be subject to a 100% penalty of the total reservation amount.

Payment Methods

1. Pay Now

100% of the total amount will be charged at the time of booking.

2. Pay at the Hotel

5% will be charged at the time of booking and the remaining amount will be paid upon check-in.

Payment Information

• In case of no-show or cancellation, according to policy, the credit card provided at the time of booking will be automatically charged or refunded, depending on the case.
• Upon check-in, guests are required to present a photo ID and the credit card used for full payment or as a booking guarantee.
• By making your reservation, you agree that the transaction fees and associated service costs are non-refundable. This means that in the event of cancellation of your reservation, these costs will not be refunded, as they correspond to services processed at the time of confirmation.

What do they say about us?

Experiences that speak for themselves

Our guests recognize the quality, design, and personalized attention that characterize Origen 438 Luxury Boutique Hotel.